Gerald very well manner, polite, young man. Very knowledgeable of the things that need to be taken care of and I thank you. OK

Spoke to representative name German D. He assisted me very professionally

Cory and Betty was very professional and very helpful .

5 star review for Lawrence, but only 3 for Maymont Homes.. Lawrence was amazing! I did not get any notification that my regularly drafted rent payment did not draft last month, so when I did realize it I contacted CS and the rep told me to wait until the next online portal window opened this month 1st-5th. Well to my surprise my June statement included an eviction fee! He spent hours with me trying to get the eviction department to waive the additional fees. He was so understanding and I really felt like he advocated for me.. especially bc of the lack of communication from Maymont. Thanks to Lawrence I have the peace of mind that me and my family are still safe and secured in our home. Give Lawrence a raise! & contact clients when you see a missed payment.. especially if we been paying on time since move in 2 years ago !

Cory and Betty were great. They walked me through the entire process and made it clear on what to expect! Thank you for being there for me and my family.

Betty and Cory answered all of my questions as well as explain the application process. They are very professional and knowledgeable thanks ladies!!

I just had one of the best customer service experience. Thank you, Vonshawnna

My fiancé and I are very grateful to Kendra Boyd and Myeisha Bennett for taking their time and effort to help us with our rent payment

Taundra has been very nice and helpful. I appreciate her help in looking into my account issues and she resolved the problem promptly.

I would like to take a moment to genuinely recognize both Cory and Betty for the exceptional customer service, patience, and support they provided throughout this process. Cory was incredibly patient and understanding while assisting me with obtaining the entry code for the tour. Due to my anxiety and poor phone reception in the area, I was admittedly overwhelmed and having difficulty navigating everything, but Cory remained calm, kind, and professional the entire time. Cory took the time to walk me through the process step-by-step without ever making me feel rushed or like an inconvenience, and that level of patience truly meant a lot to me. I also especially want to recognize Betty for going absolutely above and beyond during the application and touring process. From the moment we spoke, Betty provided outstanding customer service, answered every question thoroughly, clarified the application process in a way that eased my concerns, and made me feel genuinely supported. I initially started the process feeling nervous, uncertain, and honestly a little frustrated, but by the end of our conversation, I felt calm, reassured, and completely at peace. Betty’s professionalism, warmth, and willingness to go the extra mile completely changed my experience. What stood out most was how much care and compassion Betty showed throughout the entire interaction. It did not feel transactional, it felt like she truly cared about helping me and making sure I felt comfortable and informed every step of the way. I went from feeling unsure about the level of support I would receive to ending the call relaxed, smiling, and genuinely excited because of how amazing Betty was. Both Cory and Betty are incredible representatives of your leasing team, and their patience, communication, and dedication deserve to be recognized. Thank you both for making what could have been a stressful experience feel smooth, welcoming, and positive.